Refund & Return Policy

At our store, every order is carefully checked before it is packed and shipped. We also send photos of your order for confirmation before dispatch whenever applicable.

Eligible Refunds or Replacements

Refunds or replacements may be approved only if there is a valid reason, including but not limited to:

• The wrong size was sent compared to the size ordered.
• The jersey arrives damaged, defective, or has a manufacturing fault.
• You received the wrong item.

To be eligible, you must contact us within 7 days of receiving your order and provide clear photos or videos showing the issue.

Orders Confirmed Before Shipping

If we send you photos of your completed order before shipping and you confirm that everything is correct, the order is considered approved for dispatch. Once you have confirmed the order and it has been shipped, refunds or returns will not be accepted for reasons that were visible in the confirmation photos, including but not limited to:

• Incorrect name, number, or customization that was shown in the confirmation.
• Incorrect patches or printing that were visible in the photos.
• Any other details that you approved before shipment.

Non-Refundable Situations

Refunds or returns will not be provided for:

• Change of mind after the order has been shipped.
• Ordering the wrong size if the correct size ordered was sent.
• Minor variations in color due to lighting or screen settings.
• Shipping delays caused by couriers, customs, or circumstances beyond our control.
• Any issue that was clearly shown in the pre-shipment photos and approved by the customer.

Refund Review Process

All refund requests are reviewed on a case-by-case basis based on the evidence provided. If your refund request is approved, we will process the refund or provide a replacement where applicable. If your refund request is rejected because it does not meet the conditions of this policy, no refund, replacement, or exchange will be provided. Our decision will be final after the review.

Contact Us

If you believe your order qualifies for a refund or replacement, please contact us within 7 days of receiving your order.

Email: alfredangtzekai@gmail.com

Please include:

• Your order number.
• A description of the issue.
• Clear photos or videos showing the problem.

We will review every request fairly and respond as soon as possible.